Our Commitment to Your Privacy
Last reviewed: 3 October 2026
Privacy Commitment
We are dedicated to protecting your privacy and safeguarding your personal information whenever you use our website, explore our offline poker experiences, or make a reservation for poker tables or dining at Blindan Dember.
Our aim is to provide a sophisticated, high-quality offline poker and dining experience while respecting your rights, complying with Australian privacy legislation, and collecting only the details we genuinely need to manage your visit to our card room, Texas Hold'em tournaments and grill restaurant.
Personal Information Collected
When you book a table, register for an event, join an offline poker tournament, or contact us, we collect only the information necessary to manage your booking, respond to enquiries, and provide personalised service at our poker lounge and restaurant.
This information may include your name, contact details, preferred booking time, group size, event or tournament selection, and any special requests you choose to share with us, such as dietary preferences or accessibility needs.
Use of Your Details
Your personal details are used solely for the purpose of managing reservations, communications, customer support, and for improving the overall guest experience at our poker lounge and grill restaurant.
Typical uses include confirming your poker table or dining reservation, managing offline tournament registrations and waitlists, responding to questions about blind structures or chip stacks, and sending service-related updates linked to your visit, such as changes to opening hours or event schedules.
Third-Party Sharing
We do not sell or trade your information. We may share your details with trusted service providers strictly for purposes such as booking confirmations, email notifications or secure payment processing, but never for their own marketing activities.
These providers are required to handle your personal information in line with Australian privacy standards and may only use your details to support the services you have requested in connection with Blindan Dember, such as confirming a reservation or processing an authorised transaction.
Cookies and Tracking
Our website may use essential cookies to ensure smooth navigation, maintain your session across key pages like poker, dining and contact, and to help us analyse overall site performance.
We do not employ invasive tracking methods or targeted advertising scripts. Any analytics tools we use are configured to focus on aggregated performance insights, such as which pages guests visit most often, so we can refine our offline poker information, card room details, tournament schedules and dining content.
For more detail on how we use cookies, please also review our dedicated Cookie Policy.
Data Security
We employ industry best practices and high-level security standards to protect your personal data from unauthorised access, misuse, or accidental disclosure.
Access to reservation and contact information is restricted to authorised team members who require it to coordinate your visit, manage tournament registrations or deliver guest support. We regularly review our security measures to help ensure that information collected through our website and booking channels is appropriately safeguarded.
Access and Updates
You have the right to access your personal information, request corrections, or ask for deletion at any time by contacting us via our official details found on the Contact Us page.
Subject to any legal or operational requirements, we will take reasonable steps to update or remove your information from our active systems and confirm the outcome of your request.
Policy Updates and Enquiries
This privacy policy is reviewed regularly to ensure compliance with Australian privacy legislation and to reflect the evolving operations of our offline poker lounge, card room and grill restaurant.
If you have any concerns or queries about how your personal information is handled, please email us or speak with our venue manager using the contact details provided on the Contact Us page. We will respond as promptly as possible and work with you to address any questions about privacy at Blindan Dember.